Refund policy

We understand that occasionally you may change your mind or want to return an item to us. If you wish to return it to us, please send it to the below returns address within 14 days of delivery.
Please note that we cannot accept the return of items which have been opened or part-consumed.
Any returns should be sent to: -

HBS Natural Choice, Nut Wharf, 90 Northfield Road, Dudley, West Midlands, DY2 9JQ.

Please note that we are not able to cover the cost of returns postage on standard returns.
When you return the items back, please make sure you include a covering note with your order number, name and the reason for return otherwise we may not be able to process your return.

Your rights to return goods are protected under the EU Distance Selling Directive.